Knowledge base

Troubleshooting
7 Articles
- How do I find out about outages?
- Problem with your connection
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Broadband connection & speed
11 Articles
- Problem with your connection
- How do I find out about outages?
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New to Airband?
10 Articles
- I’m already in a broadband contract, how do I get out of it?
- What broadband technology does Airband use?
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Installation & setup
18 Articles
- How long will it take to get installed?
- What to expect on your broadband installation day
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Billing & account
14 Articles
- Your first bill explained
- Renewing and upgrading your contract
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WiFi & router management
16 Articles
- Troubleshoot your WiFi router
- How can I extend my WiFi range?
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Home phone (VoIP)
18 Articles
- What is VoIP and can I get it?
- Do I need a telephone line?
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Offers & promotions
7 Articles
- Do you have a refer a friend scheme?
- When will I get my gift card?
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Online security & parental controls
10 Articles
- Enhance your online security with Airband Protect
- Parental controls in the Nokia WiFi app
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Nokia WiFi app
7 Articles
- How to set up the Nokia WiFi app
- Common Nokia WiFi app issues
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Other questions
8 Articles
- How do I connect my TV to the internet?
- What is ‘Line of Sight’ and how do I know if I have it?
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