TravHawk
GET IN TOUCH

We're Here to Help

Have a question about our packages, coverage, or your account? Our friendly UK-based team is available Monday to Saturday, 8am–8pm.

Contact Information

We'd love to hear from you. Reach out using any of the details below or complete the form.

📞
📍
Office Address
86–90 Paul Street,
London, EC2A 4NE
🕐
Support Hours
Mon–Sat: 8am–8pm
Sunday: Emergency only
Average Response Time
Under 2 Hours
For email enquiries during business hours

Send Us a Message

Fill in the form below and a member of our team will get back to you within 2 hours during business hours.

    Frequently Asked Questions

    Can't find what you're looking for? Give us a call on 0208 058 3393.

    How quickly can I get connected? +
    Most customers are connected within 48 hours of ordering. Our engineers will contact you to arrange a convenient installation time, usually within 5 working days.
    Do you charge for installation? +
    No — professional installation is completely free with all our packages. Our certified engineers will set everything up for you, including your Wi-Fi router.
    What areas do you cover? +
    We currently cover Central, North, South, East and West London, plus parts of Essex, Hertfordshire, Surrey, Kent and Middlesex. Use our coverage checker to see if we're available at your address.
    Can I keep my current phone number? +
    Yes, if you take our home phone add-on, we can port your existing number across. The process typically takes 5–7 working days.

    Not Sure Which Plan Is Right for You?

    Our team can help you find the perfect broadband package for your home or business.